This section provides a complete record of emails sent from the AuditComply system.
The following information is recorded for each email:
- Date and time sent
- Recipient’s email address
- Action taken (e.g. delivered, opened)
- Email Type (e.g. Daily Digest, Rollup Report)
Please note: The content of the actual emails cannot be searched here.
Filtering Emails
Two filters are available at the top of the page:
- Action: Filter records by clicked, delivered or opened status.
- Email Type: Filter records by Audit, Daily Digest, Non-Conformance, Rollup Report, Schedule, System Notifications, or Task
To clear the filters and return to the default settings, click Clear.
Viewing Email Details
The Action button at the end of each row provides a dropdown menu.
Click View all events to see all actions related to the selected email.
The Details tab at the end of each row provides the event ID and subject line (if applicable) for the selected email.
Searching Email Trail
To search for specific emails, enter a keyword in the Search Interaction text box.
A dropdown menu will appear with matching keywords and corresponding sections to be searched.
Click the desired option to perform the search.
To clear the search and return to default, click Clear.
